Privacy Policy

Last updated: 19 September 2026

1. Who we are

This website, electratradesolutions.com, is run by Electra Trade Solutions, a proprietorship firm and trader, wholesaler and distributor of wires, cables, aluminium conductors and electrical equipment. Our address is Ground Floor, Kh No-5/23, H.No-25, Street No-2, West Kamal Vihar, Karawal Nagar, Delhi-110094, India.

In this policy, “we”, “us” and “our” mean Electra Trade Solutions.

2. Information we collect

When you send an enquiry through the contact form, we collect:

• Your name and email address
• Your phone number, if you choose to give it
• The product you are interested in
• Your message, including specification and quantity

If you call, email or message us on WhatsApp, we receive the details you share in that conversation.

Like most websites, our server may also log technical data such as your IP address, browser type and the pages you visit. This website has no user accounts and does not take payments or card details.

3. How we use it

• To reply to your enquiry and prepare a quotation
• To process, pack and dispatch orders you confirm with us
• To keep business and tax records as the law requires
• To keep the website secure and working properly

We use your details for these purposes only. We do not use them for unrelated marketing without asking you first.

4. How enquiries are handled

The contact form sends your enquiry to our business email address. The website does not keep a separate copy of the enquiry in its own database, so your message is held in our email mailbox.

5. Who we share it with

We do not sell your personal information. We share it only when needed to serve you or when the law requires:

• Service providers that host this website or deliver our email
• Transport and courier partners, for confirmed orders that need delivery
• Government or legal authorities, where we are legally required to

6. Cookies and third-party services

WordPress may set essential cookies that keep the site working. The Contact page shows a Google Map, and pages load fonts from Google Fonts, so Google may receive technical data such as your IP address when those load. Links to WhatsApp, LinkedIn and IndiaMART take you to services that follow their own privacy policies.

7. How long we keep it

We keep enquiry details for as long as we need them to handle your request, maintain our business records and meet legal obligations. After that we delete or anonymise them.

8. Security

We use reasonable safeguards to protect the information you send us. No method of sending data over the internet is completely secure, so we cannot guarantee absolute security.

9. Your rights

Under applicable Indian law, including the Digital Personal Data Protection Act, 2023, you can ask us to tell you what personal data we hold about you, correct it, or delete it, and you can withdraw your consent to our using it. To do any of these, write to us at enquiry@electratradesolutions.com and we will respond within a reasonable time.

10. Children

This website is meant for business buyers and is not directed at anyone under 18. We do not knowingly collect personal data from children.

11. Changes to this policy

We may update this policy from time to time. The date at the top shows when it last changed, and the new version applies from that date.

12. Contact us

Questions about this policy or your data? Email enquiry@electratradesolutions.com or call +91-9991104766.